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AI Support Revolution

AI agents for magical customer experiences

TextMatrix is the complete platform for building & deploying AI support agents for your business.

The complete platform for AI support agents

TextMatrix is designed for building AI support agents that solve your customers hardest problems while improving business outcomes.

Purpose-built for LLMs

Language models with reasoning capabilities for effective responses to complex queries.

Designed for simplicity

Create, manage, and deploy AI agents easily, even without technical skills.

Engineered for security

Peace of mind with robust encryption and strict compliance standards.

How it works

Build & deploy your agent

Train an agent on your business data, configure actions, then deploy.

Agent solves your customers problems

Let your AI agent answer, assist, and guide your users in real-time.

Refine & optimize

Continuously improve based on analytics, feedback, and observed queries.

Route complex issues to a human

Seamlessly handoff to your human support when needed.

Review analytics & insights

Track performance and optimize agent behavior based on rich data.

Monitor agent performance

Leverage real-time logs and diagnostics to keep your agents efficient and secure.

Why Choose TextMatrix

Built for developers and teams who want powerful, private, and flexible AI agents.

Multi-Tenant by Default

Create and manage multiple organizations with isolated data and permissions.

Modular and Extensible

Add or remove modules with ease. No vendor lock-in. Fully open-source.

Secure by Default

Refuse unauthorized requests and keep your data protected at all times.

What our customers are saying

Hear from the businesses that trust TextMatrix with their customer experience.

“TextMatrix marks a new era in customer support—intelligent, proactive, and incredibly intuitive.”

Marc Manara

Zepto

“This is awesome, thanks for building it!”

Logan Kilpatrick

JPMC

“Our chatbot has been great. TextMatrix is what we use, 10/10 recommend.”

Martin Terskin

OfferMarket

Make customer experience your competitive edge

Use TextMatrix to deliver exceptional support experiences that set you apart from the competition.

Build Your Agent